On April 27th, Knoxville and the surrounding area was pounded by a ferocious hailstorm.
The huge hailstones damaged over a hundred thousand homes and businesses.
Now, weeks later, homeowners are finding out if their insurance settlements were fair.
Key issues for local homeowners and business owners.
1. Contractors convincing homeowners that they can negotiate for them with the insurance
company. This is illegal, if your contractor or roofer told you he could negotiate for you, he was
breaking the law.
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By Tennessee law, only public adjusters and lawyers are allowed to negotiate insurance claims
on a homeowner's behalf. Roofers can point out damage to the roof, but they can't argue about
depreciation, deductibles, interpret policy language and provisions, file the proper forms and represent
you professionally with your insurance company.
Our Public Adjusters are skilled, well trained, licensed and bonded professionals, certified by the State
of Tennessee to do business. Roofers and contractors who engage in negotiating with insurance
companies and convince homeowners that they can negotiate for them are putting you and your claim
at risk, and they are representing you in an illegal fashion.
2. Some people are finding that what the insurance company told them would be enough to repair
their home simply comes up short.
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Contractors are bidding jobs throughout the neighborhoods and many are finding more work to be
done on storm repairs than were originally estimated. Costs go up on materials as well with supply and
demand following a big storm event. Insurance companies try to hold the costs down with low ball
estimates and leave you to scramble to find someone qualified to do the work for their amount.
They owe you the cost of using a licensed, qualified contractor to make your repairs, not just the low
bidder.
3. Some claims are still being disputed, and aren't going anywhere, while the homeowner is left
uncertain that they'll be treated fairly or not.
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We know how to make an insurance company move. If we represent you, we will have a non-stop series
of written and telephone contacts pushing your claim to conclusion.
If your adjuster didn't give you the entire roof or wrap your entire home in siding, call us and we'll
evaluate your claim. This is one of the most common complaints after a hailstorm.
Many people don't realize that deciding whether you replace a roof or the siding or not isn't done the
same by different companies. The insurance companies use different, subjective standards for total
replacement of roofs and siding. We have the experience to negotiate with the companies and fight for
your rights.